Hi guys,
I’d like to purchase a Pro subscription, but before proceeding, I’d like to confirm if it’s possible to receive an invoice after payment, as I need to provide it to my employer.
Could you help me with this?
Thanks in advance!
Best regards,
Hey @AnaLima glad to hear you’re interested in subscribing!
All payments made to our system will issue an invoice/receipt to your via email. You can also access this on your account page at anytime too. You also might need to add additional information to your invoice such as your employer’s company name, tax id etc. You won’t be able to add this on checkout, but you can do it post payment and just download the invoice/receipt to have it appear.
More information can be found here: How do I manage my subscription/billing account/invoice? - Scrimba Help Centre
Any other questions just give me a tag here and I’ll help you out.
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Hello,
Yesterday, I subscribed to a Scrimba Pro membership and received an email containing a receipt and an invoice. However, when I go to Scrimba and use the same email address to log in to my account and access the Pro course, the site does not recognize my Pro subscription and still asks me to upgrade.
I emailed help@scrimba.com yesterday about this issue, but I haven’t received a response yet.
Please advise.
Never mind - I solved it by following my subscription process from the browser’s history and noticed that I subscribed from a different URL.
The site which does not recognize my Pro membership:
scrimba . com
This one is working fine (after I logged in with my username and a password):
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Hey @vo2025, chatted with our supported team and looks like they were able to get this fixed up for you. Any issues feel free to message them again.